Contact support
Email [email protected]. Include the email address associated with your account, a short description of the issue, your app version and device model when relevant. Do not send passwords or full payment card information.
Account access
If you cannot sign in, first confirm access to your email address — or to the Apple ID you used with Sign in with Apple — and check your app version. If the issue continues, contact support from the address associated with your Veil account where possible.
Report or block someone
Use the in-app report and block controls whenever possible. Reports are reviewed under our safety and moderation processes. Blocking is designed to stop further direct interaction from that account.
Billing
For App Store purchases, subscription management and cancellation are handled through your Apple ID subscription settings. If a purchase appears incorrect, contact support and include the transaction date and product name, but never send full financial credentials.
Delete your account
Account deletion can be initiated in the app. You can also read the Account Deletion page for an overview of the process and retention considerations.
Privacy
For privacy rights requests, visit Privacy Choices or contact [email protected].